Privacy Policy

1. Scope of Information We Collect

To provide you with quality services, we collect the following two types of information (collectively, "Collected Information"):

(1) Information You Voluntarily Provide

Basic Identity Information: Name, date of birth, gender, occupation, and other information that can identify a specific individual.

Contact and Account Information: Shipping address, phone number, email address, account password, and social media nickname, etc.

Payment and Financial Information: Credit card/debit card information and related transaction vouchers.

Personal Attributes and Preferences: Personal interests, family structure, age group, and other background information related to personal identity.

Identity Verification Information: Legally valid documents and application materials used to verify the identity of users or merchants.

(2) Information We Obtain During Your Use of the Service

Behavioral Trajectory Information: Service content preferences, usage frequency, date and time, online behavior (including cookie information).

Technical Device Information: Access logs, IP address, browser type and language, operating system version, device identifier, and geolocation information.

Interaction Content Information: Photos, videos, comments, ratings, and transaction records that you publish or transmit on this service platform.

1. Financial Status Information: Payment progress and credit status related to this service.

2. Information Collection Methods
We obtain information through the following legal and legitimate means:

Direct Input: Information you manually fill in when registering or using the service.

Proactive Contact: Contacting us via email, letter, paper form, or telephone (calls may be recorded to ensure service quality).

Automatic Collection: Logs and data automatically generated by the system when you browse or use this service.

Third-Party Synchronization: Relevant content or data synchronized from third-party platforms with your explicit authorization.

3. Information Management and Security Protection
Our Group implements a strict information security management system:

Access Control: Access to relevant data is limited to authorized internal personnel for the performance of their duties.

Security Protection: Industry-standard physical and technical measures (such as encryption, firewalls, etc.) are adopted to strictly prevent unauthorized access, disclosure, alteration, or loss.

Prudent Handling: When handling personal information, we always adhere to the principle of "least necessary".

4. Purpose of Information Use

We will use the information we collect for the following lawful purposes:

Service Delivery: To provide, maintain, and improve this service, including streamlining the registration process, processing orders, and confirming delivery.

Communication: To send service notifications, respond to inquiries, confirm subscriptions, and send survey rewards/lottery prizes.

Payment and Credit: To process transactions, reconcile bills, and conduct related credit assessments and management.

Product Optimization: To analyze usage trends through data analysis, develop new features or services, and provide you with a personalized content experience.

Compliance and Security: For identity verification, security monitoring, and fulfilling legal obligations.

5. Contact Us

If you have any questions, suggestions, or complaints regarding this Privacy Policy, please contact our Data Protection Officer at:

Email: del.lacasalma@gmail.com

Phone: +44 07858653509